Yes. Shenlong VPN provides a Free VPN tier with usage time available through daily check-ins. If you are comparing Download VPN options, use the official installer first; heavy daily use is better served by VIP dedicated routes.
No. Shenlong VPN provides one-tap apps, so beginners do not need to manually configure v2rayN, Shadowrocket, or v2rayNG. The Windows client is the simplest desktop path; advanced users can still follow guides when they need custom setups.
Concurrent device limits depend on the plan. The basic plan supports 3 devices, while higher plans can support up to 10 devices online at once.
Airport-style services usually focus on raw node subscriptions and manual client setup. Shenlong VPN is closer to a complete VPN Provider with account management, apps, routing, privacy features, and support.
Update the subscription, restart the client, and try a lower-load server first. If public Wi-Fi, carrier routing, or local DNS is involved, contact support for a more specific check.
Selected return-to-China routes are available for services such as NetEase Cloud Music, Bilibili, and iQIYI. Availability can vary because platforms update regional controls frequently.
If the main download is slow, contact online support for a mirror link or join our Telegram channel for the latest client package.
Yes, if your router supports Merlin, OpenWrt, or Padavan firmware. You can configure a compatible proxy core so home devices share the encrypted connection.
Click Forgot Password on the login screen. The system will send a reset link to your registered email address.
Yes. Shenlong VPN works on home Wi-Fi, public hotspots, and 5G networks, with encrypted routing to reduce exposure on shared networks.
Privacy, Security, and Leak Protection
Your ISP can usually see that an encrypted connection is being made, but not the specific websites, app actions, or content carried inside the VPN tunnel.
Yes. We do not log browsing history, downloaded content, detailed DNS queries, or mappings between your real IP and destination services.
We use protocol camouflage and dynamic routing to reduce identifiable patterns, but no VPN or censorship-circumvention tool can honestly promise perfect invisibility. Routes are updated as conditions change.
Client-to-node traffic uses modern encrypted transport, including TLS 1.3 and ChaCha20-based options, to protect data on public Wi-Fi and mobile networks.
During a normal connection, websites see the selected node IP instead of your local real IP. We recommend enabling DNS leak protection and safe mode.
Yes. When enabled, the app blocks unsecured traffic if the VPN connection drops unexpectedly, reducing the chance of real IP exposure.
DNS requests are routed through encrypted channels whenever possible, reducing local ISP DNS interference and unwanted redirects.
No. Shenlong VPN is not funded by ad tracking, and we do not sell browsing data. Necessary operational data is used for account service, stability, and troubleshooting.
That means the selected node is active. You can choose regions such as Hong Kong, Japan, the United States, or Singapore depending on streaming, AI, social, or work needs.
Access, Acceleration, and Support
In most cases, yes. Shenlong VPN assigns different routes for streaming, finance, and social platforms, so Netflix, YouTube, aiyifan, and Disney+ can be matched with suitable regions.
For many overseas gaming scenarios, yes. Shenlong VPN offers gaming acceleration routes for Steam and international servers, while products like UU加速器, 雷神加速器, and 迅游加速器 remain more game-only tools.
Some nodes allow P2P traffic. Check node notes before use and follow the laws and platform rules that apply in your region.
Any VPN Service can be affected by local carriers, platform throttling, and route load. Shenlong VPN uses dedicated backhaul and load balancing to reduce congestion, with VIP nodes receiving higher priority.
Split tunneling lets local apps use your normal network while global services use the encrypted route. You can use Douyin or WeChat while ChatGPT, Google, and YouTube stay accelerated.
Some nodes support server-side filtering rules that reduce popups, malicious redirects, and known ad domains, though they do not replace browser security tools.
Yes. If connection errors, subscription issues, Download VPN failures, or client problems occur, you can submit a ticket or contact us through Telegram.
Use auto routing first. The system selects a node based on region, latency, and load; you can also manually choose routes for AI, streaming, or downloads.
Yes. Log in with the same Shenlong VPN account and your plan benefits can sync across phones, computers, tablets, and supported router setups.
You can buy a temporary data top-up in the account center or upgrade to a higher-tier plan. Free users can continue claiming basic usage time through check-ins.